Our school uses MyChildAtSchool (MCAS) to provide a single portal where parents and carers can view school communications and access information about their child’s school record.
MCAS is available to download from the app store or it can be accessed from any web browser. Search for ‘MyChildAtSchool’ in the app store or visit www.mychildatschool.com.
All school communications are sent to parents and carers via MCAS.
Guidance on signing up for an account and using MyChildAtSchool is available in the MyChildAtSchool parent help centre.
Signing up for an account
How can I sign up for a parent account?
The school will send an email to the registered email address of parents/carers inviting them to sign up for an MCAS account. The sign up email will contain a unique link which will expire within 24 hours. Please check your junk folder for the email. If you don’t sign up within 24 hours or don’t receive the email, please follow the guidance below.How do I sign up for an MCAS account if I haven’t received an email or if my link has expired?
On the Parent Login screen, follow these steps:
- Click on the Sign Up link in the Parent Login screen.
- Enter the school’s Postcode or School ID.
- Select the school from the list in the dropdown
- Click Continue.
- Enter the email address you have registered with the school (if your email address isn’t recognised, please contact the school office)
- Click Sign Up.
Once you’ve completed the Sign Up process, an email will be sent to the email address you provided with a link to a one time passcode. Click on the link and follow the instructions to finish setting up your account.
Further information is available in the self-sign up guide.
When I attempt to sign up, I get an ‘incorrect email address’ message. What should I do?
Please contact the school office so that we can update your email address on the school system. The email address you use to sign up for MCAS needs to be the same as the one registered with the school.
If the above message does not appear, please contact the school office for further assistance.
Accessing my account
What do I do if I’ve forgotten my password?
Click the Reset Password link from the login page. See how to reset MCAS password for more information.
I am having problems accessing my parent account. What should I do?
Visit the MyChildAtSchool parent help centre. It includes detailed guidance on using MCAS, including how to sign up for an account and reset your password. If you are still having problems with your account, please contact the school office.
Parent and pupil information
What information can parents/carers access on MCAS?
You can access real-time information about your child’s attendance, behaviour and timetable.
It can also be used to update contact details; to ensure you receive all school communications, please update MCAS if you change your email address or phone number.
MCAS allows users to set their preferred language, which is used to translate SMS/text messages, emails and letters sent through the system.
Over time, new functions will be added to the system. The school will send a notification via MCAS when new functionality is available.
How can I ensure I don’t miss any communications from the school?
Once you have signed up for MCAS, you will start to receive notifications when new messages or updates are posted by the school. If you are using the MCAS app, it is recommended that you enable all notifications to ensure you do not miss any important messages or updates.
Accounts for more than one child
I have more than one child at the school. Can I access information about multiple children using the same parent account?
Yes. If you have more than one child at our school, as long as you have the same email address registered with the school for all children, you will be able to access details for all of them via one parent account. Select ‘My Child’ and you will be able to see all children registered to your account. By selecting a child, you will be able to see information relating to them. If a child is missing from your account, please contact the school office.
I already have an MCAS account for a child at a different school. Can I use my existing parent account to access both children’s details?
Yes. If the email you have registered with the school is the same email address you use for your MCAS parent account, you will be able to access both children’s details through your existing parent account. Select ‘My Child’ to switch between each child.